University of Colorado Health
Contact Us Directions Employees Physicians
Poudre Valley Health System Guests and Visitors Hospitals and Clinics Community UCHealth Jobs Classes and Events Foundation and Volunteers Health library
Facebook Twitter YouTube Flickr
At a Glance
All Services
Medical clinics
Conditions we treat
Download our app
UC Health news

Insider North

Insider North Volume 1, Issue 2
Front page...

PVH, MCR stroke programs improve patient outcomes
High Park Fire evacuation in Poudre Canyon came as a surprise
High Park Fire: Building connections in crisis
Employees tell their High Park Fire stories and share their photos
Moving ahead with or without the Supreme Court
Job switch at the top of UC Health
New emergency department, surgery center bring Greeley more than medical benefits
Top Box: Passion for patient satisfaction
UCH stroke program earns third straight joint commission certification
Hospital video updates: June 20, 2012
Not going to the dogs is the way to go
Helicopter program flies to success
Nurse donates breast milk by the gallon
Poudre Valley Hospital’s concierge represents customer service at its best
Garden Fresh makes for fresh health
Got sport? Three physicians offer tips on avoiding injuries

Helicopter program flies to success


The new Air Link air ambulance service at Medical Center of the Rockies has found nearly daily need for its services.

Since launching in March, the Air Link helicopter at Medical Center of the Rockies has averaged a flight a day. The helicopter's service area currently spans Colorado, Nebraska and Kansas, with plans to serve Wyoming this summer.
It's not often that a new program lifts right off the ground successfully, but that's what happened to Air Link at Medical Center of the Rockies.

The new red-and-white B3 helicopter took flight in late March and has flown patients throughout the region, averaging one patient transport a day. Projections call for the helicopter to make 300 patient transports a year.

"We have exceeded our expectations as far as launching the program," said Debbie Delk, Air Link's clinical director and director of MCR's Emergency Department. "We're very pleased."

[Related: New Greeley emergency department, surgery center bring economic benefits]

Most flights transported patients from other hospitals to MCR, while some trips airlifted injured patients from emergency scenes. The helicopter recently made a transport during the High Park Fire.

The helicopter is capable of reaching altitudes of 23,000 feet, allowing it to fly into difficult areas of the mountains, including Rocky Mountain National Park. There, hikers and climbers sometimes need rapid emergency medical assistance and fast delivery to a hospital.

Coverage area spans states

The helicopter's area of coverage is contained within a 200-mile radius from MCR, as far as the areas of Rapid City to the north; Craig, in western Colorado; North Platte, Neb., to the east; and south of Pueblo. The coverage area also slices through the northwestern edge of Kansas. The helicopter is expected to service Wyoming this summer.

In January, when the announcement was made that Air Link at Medical Center of the Rockies would begin service in two months, skeptical eyebrows were raised among a few observers in northern Colorado. The question was whether another air ambulance service was needed. After all, emergency medical helicopters already fly out of Denver and Greeley.

Emergency medical experts and senior management at the health system had discussed the need for an air ambulance for almost a decade. At some times, the discussion was little more than daydreaming out loud; at other times, a tentative stride forward was balanced by a cautious step backward.

Operating an air ambulance program is far from inexpensive, considering the cost to purchase and maintain a helicopter and to pay experts to staff the program 24/7. In this case, the service has 11 highly trained and experienced paramedics and nurses, four pilots and one mechanic.

The thought that lingered in many minds in the two years while planning was underway for MCR in the mid-2000s was for the Loveland hospital to be a hub for emergency medical air transportation. MCR is centrally located in the region and offers top-notch emergency, trauma, cardiac, and other specialized care.

Timing was right

With those thoughts in mind, MCR was designed with two helicopter landing pads: one on the ground near the ER and the other on the roof with rapid access to surgery suites. Eventually, the time would become right to contract for and operate an air ambulance.

The decision to move ahead in 2012 sprang, in part, from a pressing need for an additional emergency air service to meet the population growth of the region. Regional West Medical Center, Scottsbluff, Neb., also saw the need, even though it operates the original Air Link service. So RWMC, a partner in MCR, joined MCR in establishing Air Link at Medical Center of the Rockies.

In addition, the need for another air ambulance -- particularly one that can fly at high altitudes -- was evident in the fact that the nearby high mountains tend to pose challenges for most air ambulances in the region.

But not so with the B3 helicopter. It was the type of helicopter to first land on the summit of Mount Everest, the world's tallest mountain. So the altitude of Colorado and Wyoming mountains should create little difficulty, if any.

Meanwhile, a major benefit of the service has yet to be realized. With the creation of University of Colorado Health, closer ties will be made among MCR, PVH and University of Colorado Hospital, as well as Memorial Health System in Colorado Springs when voters approve its merger into UCHealth in August.

With those closer ties may come the need to air transport critically ill patients from one hospital to another that offers more appropriate and higher level of treatment capabilities for patients.

"We're looking forward to growing our medical transport service throughout the region," said Dr. Timothy Hutchinson, Air Link at Medical Center of the Rockies medical director. "We are proud to offer a program that is rooted in safety, quality, positive outcomes, and evidence-based protocols and patient care."

[Feedback about this story or issue]

About Us
FAQ: Hepatitis C
PVHS-UCH partnership
Be a smart patient
About PVHS
Contact Us
Mission, Vision and Values
Charity Care
Communities We Serve
Baldrige National Quality Award
Nonprofit Status
Center for Performance Excellence
Joint Ventures
Report a Problem
To Report a Problem to the Joint Commission
Institutional Review Board

Awards and Recognition

University of Colorado Health employees dedicate themselves to providing patients and other customers with world-class care and service. Outside organizations recognize that, calling University of Colorado Health's hospitals some of the best in Colorado and even the best in the nation. Some of those accolades are listed below:



University of Colorado Health
Fort Collins, Colorado


© 2014 Poudre Valley Health System
Disclaimer  |  Privacy Policy  |  Site Map
University of Colorado Health